Finger Lakes Health Care Federal Credit Union Privacy Policy

Finger Lakes Health Care Federal Credit Union is a member owned financial institution which places the privacy of it's members as a top priority. We, the Board of Directors are committed to protecting the privacy of our members while also allowing for reasonable sharing of information to approved vendors and agencies that provide services that we deem beneficial to our membership.

We are committed to providing our members with competitive products and services to meet their financial needs, which necessitates that we share information to complete transactions and to provide members with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional products for our members to consider.

Under these arrangements, we may disclose all of the information that we collect, as described below, to companies that perform marketing or other services on our behalf or to our financial institutions with whom we have joint marketing agreements. To protect our member's privacy, we will work only with companies that agree to maintain strong confidentiality protections and limit the use of information that we provide to them.

Information We collect and Disclose About our members

We collect and may disclose nonpublic information about our members from the following sources:

  • Information we receive on membership and loan applications and other forms.
  • Information about transactions with us or others.
  • Information that we receive from consumer reporting agencies.
  • Information obtained when verifying the information provided to us on application or other forms, such as current or past employees or from other institutions where our member's conduct financial transactions.
We may also disclose information we collect about our members under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on our member's behalf, conduct the operations of our credit union, follow member's instructions as they authorize, or to protect the security of our financial records.

If a member terminates their membership with Finger Lakes Health Care Federal Credit Union, we will not share information we have collected about them, except as permitted or required by law.

How We Will Protect our Member's Information

We restrict access to nonpublic personal information about our members to those employees who have a specific business purpose in utilizing their data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic and procedural safeguards that comply with federal regulations and leading industry practices to safeguard our member's nonpublic personal information.

A Member May Opt Put of Certain Disclosures

If our members prefer that we do not disclose nonpublic personal information about them to such affiliated third parties as listed above, they may direct us to do so by contacting us at either of our credit union offices and requesting an "opt out" designation.